While the U-Haul company is one of the most well-known names in the industry, it's also fraught with its share of problems, particularly over the last few years. They've helped me move to drop off locations and pick up times, easily changed from 1 to 2 trucks and every time it's been quick and seamless." - Courtney, Consumer Affairs. "I have had to rent a few hauls over the past two months for work, and each representative I've spoken with has been wonderful."This entire process was a nightmare! NEVER USE UBOX THROUGH UHAUL!!! The customer service was horrible - extremely long wait times, I was hung up on more than once, as well as told different information almost every time I spoke with someone." - Allison Gubitz, TrustPilot.Past that, U-Haul gets 0/5." - Gordon Walker, TrustPilot. The pickup location was okay, with a manned yard and a friendly/helpful counter person. The engine and transmission were solid, the rear door opened and locked as it should, and the ramp worked. "The three stars are because the truck did the job.Quite a few of the reviewers rented moving truck solutions from U-Haul but had negative experiences from the staff on-site. The reviews for U-Haul and their moving trucks vary widely. Their distinctive orange-and-white color scheme makes their trucks stand out virtually everywhere on highways and city streets. You'll also generally have consistent access to a moving truck from U-Haul no matter where you are in the US. It's often an excellent option for your move because there are many locations with a range of truck rental sizes. U-Haul is one of the most well-known brand names for moving truck rentals in the moving industry. With more than 21,000 locations and 175,000 trucks and trailers on the road today, U-Haul is the most popular moving truck rental company in the United States. Since then, they've been the budget option for a rental truck that you could count on. They were the pioneers in one-way truck rentals, starting in 1945, after World War II. U-Haul tracks more than two million one-way moving truck rentals every year in the US.
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